CloudNine Discovery Core Values

One thing that sets CloudNine Discovery apart from other companies is our distinct Core Values.

At CloudNine Discovery, we have a culture where change is never a surprise. Our culture is a results-driven, ‘work hard, play hard’ culture, where personal accountability is imperative to producing our finest work. We value substance over style, integrity over personality, and results over intentions. We believe that adherence to core values combined with a willingness to challenge the status quo is the formula for excellence.

We constructed these five core values to clearly define the CloudNine Discovery Family culture. They are reflected in everything we do and every interaction we have, from customer service to hiring. Our core values provide the framework from which we make all decisions.

Core Values as Constructed by the CloudNine Family of Employees:

1. Provide Amazing Service

We are proud to operate a customer-centric company where the relationship with our customers is our number one priority. We think anything worth doing, is worth doing well. We strive to exceed the expectations of every customer before, during and after the sale. We go above and beyond the average level of service to create customer amazement and strong connections with our customers.

2. Make a Commitment to Improvement

Because of our entrepreneurial spirit we never accept or become comfortable with the status quo, but are always thinking of ways to improve. Without change, we cannot continue to provide the amazing service that is the CloudNine Discovery Family trademark. Sharing of ideas and respecting different perspectives is important to maximizing improvement.

3. Embrace a Strong Work Ethic

At CloudNine Discovery, people do not have “jobs”, they have responsibilities. Personal accountability is expected so that each person contributes his or her very best. Attitude, Character and Enthusiasm (ACE) is our daily reminder to approach each day with integrity in order to produce our finest work.

4. Build a Family Spirit

Our honesty and integrity with one another other leads to strong relationships that produce the strongest work. We can use these solid relationships to accomplish so much more than we could otherwise. We encourage consultation, collaboration and participation at all levels of the organization. We are in this together and no matter the situation, we are always respectful to one another.

5. Have Fun at Work

We love to celebrate our individual and team accomplishments, both large and small. We have a sense of humor and we know that it’s good to laugh at ourselves every once in a while. We are proud of our employee happiness and are always looking for a chance to fully engage in our work and bring out the fun in it.

What Our Employees Are Saying About CloudNine

We recently ask our employees, “Why are you proud to work at CloudNine?”                       Here are some of the responses we received:

  • “Great people, employees treat clients/prospects with respect and high integrity”
  • “My immediate manager makes me feel I am of value to this company and cares”
  • “Team environment, innovation of technology, and flexibility to serve clients”
  • “Flexibility, Integrity, Openness, Everyone has a voice”
  • “The way the team works together”
  • “Dedicated co-workers”
  • “Everyone works hard”
  • “It does not seem like work”

For more information on our People, Culture and Values, or information on our job openings, please visit our eDiscovery Careers page.



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