eDiscovery Secure Private Cloud-Based Hosting Methods Compared: RESPONSIBILITIES
|Day-to-day Responsibilities||In-House||Colocation||CloudNine Cloud-Based|
|Configure & Manage Customized Cloud-based eDiscovery Hosting Servers, Storage, Security & Network Devices||$||$||✔|
|Monitor Your Private Cloud Environment Multiple Ways and Respond 24x7||$||✔||✔|
|System Administration & Troubleshooting||$||$||✔|
|Patch Your Operating System||$||$||✔|
|Managed Cloud Hosting Data Backup||$||$||✔|
|Maintain Network Uptime and Provide Guarantee||$||✔||✔|
|Maintain Hardware Uptime and Provide Hardware Replacement Guarantee||$||$||✔|
|Respond to Hosting Application and Database Issues Quickly||$||$||✔|
|Respond to Data Center and Network Issues Quickly||$||✔||✔|
|Provide End User Training and Support||$||$||✔|
eDiscovery Cloud-Based Hosting Methods Compared: ADVANTAGES
|Comprehensive solution that manages your devices, the cloud hosting network and data center||$||$||✔|
|World-class TIA Tier IV certified data center that is highly redundant, scalable and secure||$||✔||✔|
|Redundant bandwidth sources with triple homed fiber provided by three carriers||$||✔||✔|
|Redundant power sources including 2N architecture and multiple UPS, PDUs and Generators||$||✔||✔|
|Dedicated Support Team available 24x7 supporting you and your infrastructure||$||$||✔|
|Dedicated Network Architect and Deployment Team for planning and managing your growth||$||$||✔|
|No hidden nickel-and-dime cloud hosting charges for additional equipment, bandwidth, power or infrastructure requirements||$||$||✔|
|Hardware-as-a-service approach meaning no large capital investment for components||$||$||✔|
|Management of the entire hardware lifecycle from purchase to implementation to maintenance to retirement||$||$||✔|
|Remote access to administer and control your hosted Databases||$||✔||✔|
|24x7 on-site remote hands providing expert support when you need it||$||$||✔|
|Network Uptime SLA Guarantee for your cloud hosted data||$||$||✔|
|Critical Infrastructure SLA Guarantee||$||✔||✔|
|Hardware Replacement as required||$||$||✔|
|Professional Services providing additional expertise for your hosted databases, just in case you need it||$||$||✔|
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