SaaS eDiscovery: Discovery Document Management for our Litigation Document Review Software - Managed eDiscovery Hosting Benefits
eDiscovery Hosting Methods Compared: RESPONSIBILITIES |
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|---|---|---|---|
| Day-to-day Responsibilities | In-House | Colocation | CloudNine Managed |
| Configure & Manage Customized Servers, Storage, Security & Network Devices | $ | $ | ✔ |
| Monitor Your Environment Multiple Ways and Respond 24x7 | $ | ✔ | ✔ |
| System Administration & Troubleshooting | $ | $ | ✔ |
| Patch Your Operating System | $ | $ | ✔ |
| Managed Data Backup | $ | $ | ✔ |
| Maintain Network Uptime and Provide Guarantee | $ | ✔ | ✔ |
| Maintain Hardware Uptime and Provide Hardware Replacement Guarantee | $ | $ | ✔ |
| Respond to Application and Database Issues Quickly | $ | $ | ✔ |
| Respond to Data Center and Network Issues Quickly | $ | ✔ | ✔ |
| Provide End User Training and Support | $ | $ | ✔ |
eDiscovery Hosting Methods Compared: ADVANTAGES |
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|---|---|---|---|
| Advantages | In-House | Colocation | CloudNine Managed |
| Comprehensive solution that manages your devices, the network and data center | $ | $ | ✔ |
| World-class TIA Tier IV certified data center that is highly redundant, scalable and secure | $ | ✔ | ✔ |
| Redundant bandwidth sources with triple homed fiber provided by three carriers | $ | ✔ | ✔ |
| Redundant power sources including 2N architecture and multiple UPS, PDUs and Generators | $ | ✔ | ✔ |
| Dedicated Support Team available 24x7 supporting you and your infrastructure | $ | $ | ✔ |
| Dedicated Network Architect and Deployment Team for planning and managing your growth | $ | $ | ✔ |
| No hidden nickel-and-dime hosting charges for additional equipment, bandwidth, power or infrastructure requirements | $ | $ | ✔ |
| Hardware-as-a-service approach meaning no large capital investment for components | $ | $ | ✔ |
| Management of the entire hardware lifecycle from purchase to implementation to maintenance to retirement | $ | $ | ✔ |
| Remote access to administer and control your Databases | $ | ✔ | ✔ |
| 24x7 on-site remote hands providing expert support when you need it | $ | $ | ✔ |
| Network Uptime SLA Guarantee for your data | $ | $ | ✔ |
| Critical Infrastructure SLA Guarantee | $ | ✔ | ✔ |
| Hardware Replacement as required | $ | $ | ✔ |
| Professional Services providing additional expertise for your databases, just in case you need it | $ | $ | ✔ |
*To find out if your ediscovery project qualifies for discounted load fees in OnDemand®, our SaaS (software as a service) ediscovery hosting and review tool, please contact us at 877-595-6464.
OnDemand: Discovery Software
What you get with CloudNine Discovery
Self-Service eDiscovery
Easy to Learn and Use Apps
Simplified Pricing with No User Fees
Secure Tier IV Data Center
Service that Puts our Clients “on cloud nine"
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